Terms & Conditions
Gravitate Studio Terms of Service
GRAVITATE Studio
Terms and Conditions
Last Updated September 2024
These Terms and Conditions (“Agreement”) govern your use of GRAVITATE Studio’s (ABN 99 644 955 000) facilities and services. By booking and using GRAVITATE Studio, you (“Client”, “your”) agree to comply with and be bound by this Agreement.
Definitions
Booking: refers to the reservation made by the Client for the use of GRAVITATE Studio's facilities and services at a specified date and time. This includes the selection of any additional services or equipment rentals chosen by the Client. A Booking is confirmed upon receipt of full payment and acceptance of these Terms and Conditions.
Client: refers to the individual or entity making the Booking with GRAVITATE Studio. The Client is responsible for adhering to the Terms and Conditions set forth in this Agreement and ensuring compliance by all individuals involved in the use of GRAVITATE Studio during the reserved time. Client includes all guests, employees, contractors, and any other persons the Client brings into GRAVITATE Studio. The Client must ensure that all such individuals follow the GRAVITATE Studio’s Terms and Conditions, Health and Safety Guidelines, and any specific instructions provided by GRAVITATE Studio staff.
Booking and Payment
- Booking Confirmation: Your Booking is confirmed upon receipt of full payment.
- Payment: All payments must be made in advance of your Booking via the provided payment methods. A Booking is only confirmed once the payment has been processed.
- Overtime: Additional time in GRAVITATE Studio following your Booking, will incur an overtime fee of $120 + GST per hour. This will be invoiced to you after your Booking and is payable within 7 days.
Cancellation Policy
- Cancellations made 3 days prior to the Booking date will receive a full refund.
- Cancellations made within 48 hours will be subject to a $150 + GST cancellation fee. This invoice will be payable within 7 days of the original Booking.
- No refunds will be given for cancellations made within 24 hours of your Booking.
GRAVITATE Studio Cancellation
- GRAVITATE Studio reserves the right to cancel any confirmed booking at any time, without cause. In the event that GRAVITATE Studio must cancel a booking, we will make every reasonable effort to provide as much notice as possible and to offer an alternative booking time or refund any payments made for the cancelled session. However, GRAVITATE Studio shall not be liable for any costs, damages, or losses incurred by the client as a result of the cancellation.
Client Liability Insurance
- The Client is required to have liability insurance that covers their activities at GRAVITATE Studio.
- GRAVITATE Studio may request a copy of the Client’s Certificate of Currency at any time.
Use of Studio
- Permitted Use: GRAVITATE Studio may only be used for the purpose specified at the time of Booking.
- Prohibited Activities: Drinking alcohol, smoking, vaping, illegal activities, and any form of hazardous materials are strictly prohibited within GRAVITATE Studio premises.
- Conduct: Clients and their guests must conduct themselves in a professional manner and respect the property and staff at all times.
If any of the above conditions are breached, the Client will be asked to leave and will not be refunded their Booking fee.
Equipment and Facilities
- Sound and Shared Facilities: GRAVITATE Studio is part of a collaborative shared workspace, and as such, GRAVITATE Studio cannot guarantee 100% silence or exclusive access to the shared facilities such as the bathroom.
- Equipment Use: Any equipment included in the Booking or rented as an add-on must be used responsibly and returned in the same condition.
Damage or Loss
- Clients are responsible for any damage to or loss of studio equipment, the cyclorama and facilities during their Booking.
- If GRAVITATE Studio's cyclorama is left in a condition that cannot be cleaned (e.g., cannot be restored by mopping), a repainting fee of $120 + GST may be charged. Minor cleaning may be charged for marks and scuffs of $50 + GST.
- A bill will be issued for the cost of the repairs or replacement, with payment required within 7 days of the damage identified. The reasonable cost will be determined by GRAVITATE Studio.
Health and Safety
- Compliance: Clients must comply with all health and safety regulations and guidelines provided by GRAVITATE Studio.
- Accidents and Injuries: GRAVITATE Studio is not liable for any accidents or injuries that occur on the premises. Clients are responsible for ensuring their own safety and the safety of their guests.
Shoot Assistant and Add-Ons
- Shoot Assistant: If you have booked a Studio Shoot Assistant, they will assist with setup, equipment handling, and general support. They will not be responsible for the creative direction of your project.
- Behind the Scenes Footage: If booked, our videographer will capture behind-the-scenes raw footage of your session. The raw footage will not be edited, unless another scope of work is agreed to. All footage will be provided via a link to Google Drive Folder as per the agreed terms and timeline.
Intellectual Property
- Ownership: All creative content produced during the booking remains the property of the Client. GRAVITATE Studio retains no rights over the content created by Clients.
- Usage Rights: GRAVITATE Studio may request permission to use behind-the-scenes footage or images for marketing purposes, subject to Client approval.
Liability and Indemnity
- Limitation of Liability: GRAVITATE Studio’s liability for any claim arising out of this Agreement shall not exceed the total amount paid by the Client for the Booking.
- Indemnification: Clients agree to indemnify and hold GRAVITATE Studio harmless from any claims, damages, liabilities, and expenses arising out of or related to their use of GRAVITATE Studio during the Booking.
Confidentiality
- Client Information: GRAVITATE Studio will keep all Client information confidential and will not disclose it to third parties without prior consent, except as required by law.
Marketing
By booking a session at GRAVITATE Studio, you acknowledge and agree that we may request permission to capture and use behind-the-scenes (BTS) footage of your shoot for marketing purposes. This content may be utilised to promote GRAVITATE Studio across various platforms. Additionally, by making a booking, you consent to receive marketing materials from us, including updates on promotions, events, and services related to the studio. We respect your privacy and will only use your content and contact information as outlined in these terms.
Force Majeure
- Unforeseen Events: GRAVITATE Studio is not liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, and government actions.
Amendments
- Changes to Terms: GRAVITATE Studio reserves the right to amend these Terms and Conditions at any time. Please refer to GRAVITATE Studio’s website for the most up to date Terms and Conditions.
Governing Law and Jurisdiction
- Applicable Law: This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia.
- Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
Acceptance
By making a booking with GRAVITATE Studio, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.